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ABOUT US
Mobile Guru Australia promotes sustainability by encouraging customer to sell their old mobile phones for cash and help towards reducing e-waste. Our aim is to reduce mobile phones that end up in landfills every year, when instead they can be reused and recycled for a more sustainable future!
Second Hand Dealers License:
SHD-0016601
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REVIEWS
Google Rating
4.8
Based on 1761 reviews
Mobile Guru - Refurbished iPhones Australia - Buy Cheap iPhones Melbourne - Sell iPhone Online - iPhone Samsung
4.8
Hein Htet Kyaw
1731370898
The Trade-in Process was so smooth. It was a shooting in the dark especially when you decided to do a trade-in to a shop across different states. They used a reputable software solution for ticketing system and it will keep you informed about the whole progress.
Emelye Lovell
1731319894
Customer service was speedy and payment was prompt. I phoned at one point to discuss the order and the staff were friendly. Both phones were downgraded, as the term ‘superficial scratches’ can be interpreted differently. You have the option to take your phone back for $10 postage if you want to. Postage is free to send your phone in and postage process is simple.
Cameron moule
1731298023
Easy to deal with and quick sale. Very fair deal on price offered on buying phone
rgp6006
1731297135
Initial price offered for phone was more than other providers I checked. The process of sending the phone was straightforward via local Australian Post (including the processing of address labels at Australia Post when my local printer ran out of ink) and the review of the phone condition and processing of payment was speedy. Thank you.
Hongbo Wang
1731057478
This is the best mobile phone-selling company I've had!!! I sold my iPhone 13 Pro Max to them and the staff actively responded and did a really good job!!
Eric S
1731041072
Really easy and smooth process: higher quote for my used iphone than other websites. Paid postal service and prompt assessment on the condition, and they also keep me posted about the process. Highly recommended!
Ron J
1730969001
Process was quick and easy with great email communication. I used the drop off service, dropping the phone off on a Monday, receiving payment by Thursday. I traded in an iPhone 11 Pro and got a great price considering the battery had 80% capacity. Would use Mobile Guru again.
Mitch Newm
1730959753
Easy process, they paid what I expected and what was quoted.the whole process took a little over a week.
Suzanne Hermann
1730959496
I wanted to sell my Samsung NOTE 20 Ultra. I went to Samsung shop and although they told me it was in MINT CONDITION, they would only offer me $250. I was a little hesitant to send my phone in the post to Mobile Guru, but they offered $450 for MINT CONDITION phone. The process to send was great and very professional. Australia Post gave me a tracking number and Mobile Guru kept me up to date with regular emails. Once they assessed my phone they offered me $400, stating that there was a scratch where the charging cable goes in. I know my phone had NO SCRATCHES. So I was a bit dissapointed considering Samsung had assessed it first. I was hoping they would have offered me a counter offer as I feel I should have been offered the maximum of $450. But in the end I just accepted their offer for my phone as I didn't want the hassle of selling it privately. Just make sure your phone has very little to no scratches at all if you want the price that's quoted. Payment went through 2 days after I accepted the offer.
Cheese Levi
1730956090
Traded in my iPhone 15 pro 256GB. $1240 value. Was skeptical but pleasantly surprised that it all worked out great.Went in and dropped it off at the south melbourne office which was smooth.Offer in my email within one business day.Accepted the offer via email 30mins after receipt confirming the trade in value of $1240 and the money was in my account within 2hours of my reply.Great service as the other offers from other places for my iPhone 15 Pro 256GB were:Apple: $875 apple creditTelstra: $925 telstra creditOfficeworks: $925 officeworks creditWill be doing business again in the future for trade in!
Diane Carter
1730955626
I was sceptical about selling my iPhone 11 online, but I was nervous about advertising it and selling it privately. My husband had a good experience selling a phone with Mobile Guru and they were terrific, I got a fair price and the payment was made promptly. These guys are good!
T S
1730789374
Easiest phone trade in and quick payment. Great communication and process was easy to follow.
Nathan Campbell
1730782102
Fantastic service, had an older model phone sitting in the drawer sent it to mobile guru free of charge and got money sent to me 2 days later will be sending another phone to them soon!!! Highly recommend
Glenn Jones
1730781944
Highly recommend Mobile Guru. Stumbled across them, to sell my phone, gave them a go.Reviews are legit.I posted my phone with there express return free, money in the bank with under a week. Great offer back.Couldn't be happier and absolutely hassle free.
Jeff Lovell
1730537618
Good professional service quick turn around fair price money transferred into my account
Karla Newstead
1730529933
Superb customer service and so easy to navigate and sell my iPhone on the website 😊Very fair price offer for my iPhone and received my agreed price quickly to me.Thanks Mobile Guru!From a very happy customer 😊
Karen Duncan
1730526959
Fantastic I recommend them I will use them again to sell my mobile took 2 days I got paid awesome fantastic I will chose them again for my future mobile
Taj Amiss
1730418988
Highly recommend such a fast and easy way to move on your old devices. And they also pay well.
Hiran Fernando
1730397490
Fair price for phone given, offered $860 but got $820 after they checked it saying battery less than 90% , which I felt was a fair price… very easy and pleasant transaction. Thank you guys.
Anon Monkey
1730351889
Flawless phone, fast delivery. I haven't used the phone yet but I feel secure with the 12 month warranty. Edit - 13 months down the track the screen stopped working and was told by a repairer that a cheap screen had been put on. Unsure who put the screen on but unfortunately needed repair just outside of warranty period.
Wenyi Cai
1730325718
Very happy and smooth sale process with Mobile Guru. The service is honor and efficient. Highly recommended!
Millicent Gunner
1730323537
Extremely easy and fast process. I posted my old phone from north east vic, cost covered by Mobile Guru. Once they received the phone it didn't take them long at all to contact me and close a deal. Highly recommend going through Mobile Guru if you are looking to move an old phone on. Thanks Mobile Guru!
Bill Frauendorff
1730320150
I have sold mobile phones to Mobile Guru on a number of occasions. Every time I dealt with Mobile Guru has been a easy, painless and straight forward transaction. They are great communicators at every step of the process and are quick to advise on the status of the order. Their cash offer is excellent and payment within one to two days of sale confirmation. I have had nothing but the gold standard service from Mobile Guru. Keep up the great work!!
Feroz Khan
1730265110
My experience with mobile guru is amazing very easy to send my mobile by post and they did very fast process and i got my money immediately! Next day ! Mobile guru gave good price too ! Thank you
Sasha Hudson
1730196299
My phone was ready in 24 hours and was in rly great condition. Very happy with the purchase
Hirak Dutt
1730161941
It was like breeze selling my iPhone 14 Pro Max through Mobile Guru Australia. The online sale process was simple, easy and quick. Payment of agreed price for the phone was processed the next day after the device arrived at their store. Communications from Mobile Guru customer service officer Hannah was courteous, friendly and professional. Thanks for a pleasant experience.
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Mobile Guru Australia promotes sustainability by encouraging customer to sell their old mobile phones for cash and help towards reducing e-waste. Our aim is to reduce mobile phones that end up in landfills every year, when instead they can be reused and recycled for a more sustainable future!